Careers | Sound Billing

Join Our Team

Current Open Positions

Inbound Customer Service/Payment Associate

We’re looking for a self-starter who loves talking to people, digging into details and solving problems.

What will I be doing?

Review, research and respond to customers and clients with appropriate information and resolve issues based on history and company/client policy, escalating as appropriate.
Outbound and inbound calls with customers and clients using multi-line phone system
Responding to email, fax, and voicemail messages in a timely, professional, and courteous manner
Working with customers to resolve invoice and payment issues
Contacting past due customers to obtain payment
Applying payments and credits accurately and per policy guidelines
Opening mail and processing payments
Perform credit and reference checks via phone, fax or email
Explaining reports and documents to clients and customers
Acting as the liaison between our clients and their customers
Prioritizing tasks appropriately to resolve customer and client concerns effectively and in a timely manner
Other customer service-related responsibilities and special projects as needed

Requirements:

A positive, can-do attitude, team player
Strong grammar, verbal, and written communication skills
Personal computing skills, including MS-Excel, MS-Outlook, MS-Word, and keyboarding
Proficient typing skills, minimum 35 wpm
Customer service experience, preferably in an accounts receivable, bookkeeping or collections position
Strong organizational skills; attention to detail
Ability to work successfully and multi-task in a fast-paced environment
Ability to learn quickly and take on new tasks
Ability to solve problems logically and creatively while following policies and procedures
Excellent research and organizational skills
Ability to maintain a high level of confidentiality
Must pass a background check

Schedule

Full or part-time hours
Flexible start and finish times within our operating hours, which are 8AM-6PM Monday-Friday
No nights, weekends, or holidays

About MyFleetCenter:

MyFleetCenter provides billing services to automotive service centers across North America. We are a small, hard-working team that lives our core values every day:

We have integrity.
We always bring our best.
We are client and customer focused.
We work together.
We are flexible.

If you share these core values and are interested in joining our team, apply today!

MyFleetCenter/Sound Billing is an Equal Opportunity Employer.

Payment Poster

We’re looking for someone who loves working with numbers and is detail-oriented.

What will I be doing?

Processing incoming and outgoing mail
Applying payments and credits to accounts
Researching payments
Contacting customers regarding payments/remits when necessary
Data entry
Reviewing accounts to determine actions taken and next steps, per our set process
Other related tasks as assigned

Requirements:

A positive attitude and outlook, team player
Detail oriented
Proficient typing skills, minimum 35 wpm
Ability to calculate basic math
Ability to follow processes and procedures
Personal computing skills, including MS-Excel, MS-Outlook and keyboarding
Strong organizational skills
Ability to work successfully and multi-task in a fast-paced environment
Ability to learn quickly and take on new tasks
Ability to maintain a high level of confidentiality
Must pass a background check

Schedule

Full or part-time hours
Flexible start and finish times within our operating hours, which are 8AM-6PM Monday-Friday.
No nights, weekends or holidays

About MyFleetCenter:

MyFleetCenter provides billing services to automotive service centers across North America. We are a small, hard-working team that lives our core values every day:

We have integrity.
We always bring our best.
We are client and customer focused.
We work together.
We are flexible.

If you share these core values and are interested in joining our team, apply today!

MyFleetCenter/Sound Billing is an Equal Opportunity Employer.

Outbound Customer Service Specialist

We’re looking for someone who loves reaching out to customers and overcoming obstacles to obtain payment for our clients.

What will I be doing?

Reviewing accounts to identify those that are past due, determining actions taken and next steps, per our set process
Contacting customers via phone call to obtain payment on past due balances.
Working with customers to resolve invoice and payment issues
Working with Collections Manager on reporting and follow up of delinquent accounts.
Identifying problem accounts to be escalated to our Collections Manager for further action
Other related tasks and special projects as needed

Requirements:

A positive can-do attitude
Strong grammar, verbal and written communication skills
Personal computing skills, including MS-Excel, MS-Outlook and keyboarding
Proficient typing skills, minimum 35 wpm
Excellent organizational skills
Ability to multi-task and work successfully in a fast-paced environment
Ability to learn quickly and take on new tasks
Strong research skills
Ability to maintain a high level of confidentiality
Must pass a background check

Schedule

Full or part-time hours
Flexible start and finish times within our operating hours, which are 8AM-6PM Monday-Friday.
No nights, weekends or holidays

About MyFleetCenter:

MyFleetCenter provides billing services to automotive service centers across North America. We are a small, hard-working team that lives our core values every day:

We have integrity.
We always bring our best.
We are client and customer focused.
We work together.
We are flexible.

If you share these core values and are interested in joining our team, apply today!

MyFleetCenter/Sound Billing is an Equal Opportunity Employer.

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Join Our Team

Current Open Positions

Inbound Customer Service/Payment Associate

What will I be doing?

Requirements:

Schedule

About MyFleetCenter:

Payment Poster

What will I be doing?

Requirements:

Schedule

About MyFleetCenter:

Outbound Customer Service Specialist

What will I be doing?

Requirements:

Schedule

About MyFleetCenter:

Apply Now

Employment Desired

Past Terminations

Previous Employers

First Employer

Second Employer

Third Employer

Education

High School

College or Business School

Vocational or Other School

References

First Reference

Second Reference

Third Reference

Please Read Carefully Before Signing This Application

DO NOT CHECK UNTIL YOU HAVE READ THE ABOVE APPLICANT STATEMENT.