Join Our Team
Current Open Positions
We’re looking for a self-starter who loves talking to people, digging into details and solving problems.
What will I be doing?
- Review, research and respond to customers and clients with appropriate information and resolve issues based on history and company/client policy, escalating as appropriate.
- Outbound and inbound calls with customers and clients using multi-line phone system
- Responding to email, fax, and voicemail messages in a timely, professional, and courteous manner
- Working with customers to resolve invoice and payment issues
- Contacting past due customers to obtain payment
- Applying payments and credits accurately and per policy guidelines
- Opening mail and processing payments
- Perform credit and reference checks via phone, fax or email
- Explaining reports and documents to clients and customers
- Acting as the liaison between our clients and their customers
- Prioritizing tasks appropriately to resolve customer and client concerns effectively and in a timely manner
- Other customer service-related responsibilities and special projects as needed
Requirements:
- A positive, can-do attitude, team player
- Strong grammar, verbal, and written communication skills
- Personal computing skills, including MS-Excel, MS-Outlook, MS-Word, and keyboarding
- Proficient typing skills, minimum 35 wpm
- Customer service experience, preferably in an accounts receivable, bookkeeping or collections position
- Strong organizational skills; attention to detail
- Ability to work successfully and multi-task in a fast-paced environment
- Ability to learn quickly and take on new tasks
- Ability to solve problems logically and creatively while following policies and procedures
- Excellent research and organizational skills
- Ability to maintain a high level of confidentiality
- Must pass a background check
Schedule
- Full or part-time hours
- Flexible start and finish times within our operating hours, which are 8AM-6PM Monday-Friday
- No nights, weekends, or holidays
About MyFleetCenter:
MyFleetCenter provides billing services to automotive service centers across North America. We are a small, hard-working team that lives our core values every day:
- We have integrity.
- We always bring our best.
- We are client and customer focused.
- We work together.
- We are flexible.
If you share these core values and are interested in joining our team, apply today!
MyFleetCenter/Sound Billing is an Equal Opportunity Employer.
We’re looking for someone who loves working with numbers and is detail-oriented.
What will I be doing?
- Processing incoming and outgoing mail
- Applying payments and credits to accounts
- Researching payments
- Contacting customers regarding payments/remits when necessary
- Data entry
- Reviewing accounts to determine actions taken and next steps, per our set process
- Other related tasks as assigned
Requirements:
- A positive attitude and outlook, team player
- Detail oriented
- Proficient typing skills, minimum 35 wpm
- Ability to calculate basic math
- Ability to follow processes and procedures
- Personal computing skills, including MS-Excel, MS-Outlook and keyboarding
- Strong organizational skills
- Ability to work successfully and multi-task in a fast-paced environment
- Ability to learn quickly and take on new tasks
- Ability to maintain a high level of confidentiality
- Must pass a background check
Schedule
- Full or part-time hours
- Flexible start and finish times within our operating hours, which are 8AM-6PM Monday-Friday.
- No nights, weekends or holidays
About MyFleetCenter:
MyFleetCenter provides billing services to automotive service centers across North America. We are a small, hard-working team that lives our core values every day:
- We have integrity.
- We always bring our best.
- We are client and customer focused.
- We work together.
- We are flexible.
If you share these core values and are interested in joining our team, apply today!
MyFleetCenter/Sound Billing is an Equal Opportunity Employer.
We’re looking for someone who loves contacting customers and overcoming obstacles to obtain payment for our clients.
What will I be doing?
- Reviewing accounts to identify those that are past due, determining actions taken and next steps, per our set process
- Contacting customers via phone call to obtain payment on past due balances.
- Working with customers to resolve invoice and payment issues
- Working with Collections Manager on reporting and follow up of delinquent accounts.
- Identifying problem accounts to be escalated to our Collections Manager for further action
- Other related tasks and special projects as needed
Requirements:
- A positive can-do attitude
- Strong grammar, verbal and written communication skills
- Personal computing skills, including MS-Excel, MS-Outlook and keyboarding
- Proficient typing skills, minimum 35 wpm
- Excellent organizational skills
- Ability to multi-task and work successfully in a fast-paced environment
- Ability to learn quickly and take on new tasks
- Strong research skills
- Ability to maintain a high level of confidentiality
- Must pass a background check
Schedule
- Full or part-time hours
- Flexible start and finish times within our operating hours, which are 8AM-6PM Monday-Friday.
- No nights, weekends or holidays
About MyFleetCenter:
MyFleetCenter provides billing services to automotive service centers across North America. We are a small, hard-working team that lives our core values every day:
- We have integrity.
- We always bring our best.
- We are client and customer focused.
- We work together.
- We are flexible.
If you share these core values and are interested in joining our team, apply today!
MyFleetCenter/Sound Billing is an Equal Opportunity Employer.