Careers | Sound Billing

Join Our Team

Current Open Positions

Customer Service/Payment Associate

We’re looking for a self-starter who loves talking to people, digging into details and solving problems.

What will I be doing?

Review, research and respond to customers and clients with appropriate information and resolve issues based on history and company/client policy, escalating as appropriate.
Outbound and inbound calls with customers and clients using multi-line phone system
Responding to email, fax, and voicemail messages in a timely, professional, and courteous manner
Working with customers to resolve invoice and payment issues
Contacting past due customers to obtain payment
Applying payments and credits accurately and per policy guidelines
Opening mail and processing payments
Perform credit and reference checks via phone, fax or email
Explaining reports and documents to clients and customers
Acting as the liaison between our clients and their customers
Prioritizing tasks appropriately to resolve customer and client concerns effectively and in a timely manner
Other customer service-related responsibilities and special projects as needed

Requirements:

A positive, can-do attitude, team player
Strong grammar, verbal, and written communication skills
Personal computing skills, including MS-Excel, MS-Outlook, MS-Word, and keyboarding
Proficient typing skills, minimum 35 wpm
Customer service experience, preferably in an accounts receivable, bookkeeping or collections position
Strong organizational skills; attention to detail
Ability to work successfully and multi-task in a fast-paced environment
Ability to learn quickly and take on new tasks
Ability to solve problems logically and creatively while following policies and procedures
Excellent research and organizational skills
Ability to maintain a high level of confidentiality
Must pass a background check

Schedule

Full or part-time hours
Flexible start and finish times within our operating hours, which are 8AM-6PM Monday-Friday
No nights, weekends, or holidays

About MyFleetCenter:

MyFleetCenter provides billing services to automotive service centers across North America. We are a small, hard-working team that lives our core values every day:

We have integrity.
We always bring our best.
We are client and customer focused.
We work together.
We are flexible.

If you share these core values and are interested in joining our team, apply today!

MyFleetCenter/Sound Billing is an Equal Opportunity Employer.

Payment Poster

We’re looking for someone who loves working with numbers and is detail-oriented.

What will I be doing?

Processing incoming and outgoing mail
Applying payments and credits to accounts
Researching payments
Contacting customers regarding payments/remits when necessary
Data entry
Reviewing accounts to determine actions taken and next steps, per our set process
Other related tasks as assigned

Requirements:

A positive attitude and outlook, team player
Detail oriented
Proficient typing skills, minimum 35 wpm
Ability to calculate basic math
Ability to follow processes and procedures
Personal computing skills, including MS-Excel, MS-Outlook and keyboarding
Strong organizational skills
Ability to work successfully and multi-task in a fast-paced environment
Ability to learn quickly and take on new tasks
Ability to maintain a high level of confidentiality
Must pass a background check

Schedule

Full or part-time hours
Flexible start and finish times within our operating hours, which are 8AM-6PM Monday-Friday.
No nights, weekends or holidays

About MyFleetCenter:

MyFleetCenter provides billing services to automotive service centers across North America. We are a small, hard-working team that lives our core values every day:

We have integrity.
We always bring our best.
We are client and customer focused.
We work together.
We are flexible.

If you share these core values and are interested in joining our team, apply today!

MyFleetCenter/Sound Billing is an Equal Opportunity Employer.

Past Due Specialist

We’re looking for someone who loves contacting customers and overcoming obstacles to obtain payment for our clients.

What will I be doing?

Reviewing accounts to identify those that are past due, determining actions taken and next steps, per our set process
Contacting customers via phone call to obtain payment on past due balances.
Working with customers to resolve invoice and payment issues
Working with Collections Manager on reporting and follow up of delinquent accounts.
Identifying problem accounts to be escalated to our Collections Manager for further action
Other related tasks and special projects as needed

Requirements:

A positive can-do attitude
Strong grammar, verbal and written communication skills
Personal computing skills, including MS-Excel, MS-Outlook and keyboarding
Proficient typing skills, minimum 35 wpm
Excellent organizational skills
Ability to multi-task and work successfully in a fast-paced environment
Ability to learn quickly and take on new tasks
Strong research skills
Ability to maintain a high level of confidentiality
Must pass a background check

Schedule

Full or part-time hours
Flexible start and finish times within our operating hours, which are 8AM-6PM Monday-Friday.
No nights, weekends or holidays

About MyFleetCenter:

MyFleetCenter provides billing services to automotive service centers across North America. We are a small, hard-working team that lives our core values every day:

We have integrity.
We always bring our best.
We are client and customer focused.
We work together.
We are flexible.

If you share these core values and are interested in joining our team, apply today!

MyFleetCenter/Sound Billing is an Equal Opportunity Employer.

Apply Now
I would like to apply for the position of (Click the box to select the position):*
First Name*
Middle Name
Last Name*
Address*
City*
State*
Zip*
Phone*
Email*
Can you show proof that you have a legal right to work permanently in the U.S.?*
- Yes
- No
Have you ever been convicted of a felony?*
- Yes
- No
If yes, please explain and list date, city and state of conviction:
Employment Desired
Position
Wage Desired*
Date Available*
Date Format: MM slash DD slash YYYY
What hours and days are you available to work?*
Past Terminations
Has your employment with any employer ever been involuntarily terminated?*
- Yes
- No
If yes, please identify the employer(s), date of termination(s) and reason(s) for termination.*
Previous Employers
First Employer
Company Name*
Phone*
Street Address*
City*
State*
Positions/Duties*
Reason For Leaving*
Pay Rate*
Start Date*
MM
DD
YYYY
End Date*
MM
DD
YYYY
Second Employer
Company Name
Phone
Street Address
City
State
Positions/Duties
Reason For Leaving
Pay Rate
Start Date
MM
DD
YYYY
End Date
MM
DD
YYYY
Third Employer
Company Name
Phone
Street Address
City
State
Positions/Duties
Reason For Leaving
Pay Rate
Start Date
MM
DD
YYYY
End Date
MM
DD
YYYY
Education
High School
School Name
City/State
Did you graduate?*
- Yes
- No
College or Business School
School Name
City/State
List Degrees or Certificates
Vocational or Other School
School Name
City/State
List Degrees or Certificates
Positions of leadership, activity, honors, and accomplishments in school, Military, business or any other information which relates to your ability to perform the position for which you are applying.
References
Give the name of three persons not related to you whom you have known at least one year.
First Reference
Name & Company*
Relationship*
Email
Phone*
Second Reference
Name & Company*
Relationship*
Email
Phone*
Third Reference
Name & Company*
Relationship*
Email
Phone*
Please Read Carefully Before Signing This Application
I certify the information given by me is true in all respects. I understand that the misrepresentation or omission of facts on this application, on my resume or during the hiring process may be grounds for refusal of employment, or if hired, cause disciplinary action or my termination. I understand that the information contained in this employment application or my participation in any part of the hiring process does NOT create an employment contract. If I am hired, I have the right to resign at any time, and Sound Billing, LLC/Wisconsin Quick Lube, Inc. has the right to terminate my employment at any time, for any reason or no reason, with or without notice. Sound Billing, LLC/Wisconsin Quick Lube, Inc’s policies and procedures, including employment at-will, cannot be modified in any way without management’s express written authorization. I authorize Sound Billing, LLC/Wisconsin Quick Lube, Inc. to investigate my past employment, education and background. I understand that Sound Billing, LLC/Wisconsin Quick Lube, Inc. and/or its representatives may contact my prior employers, former supervisors and staff, schools and all others. I authorize my prior employers to provide information, personal or otherwise, they may have regarding me and I release Sound Billing, LLC/Wisconsin Quick Lube, Inc. and them from any liability for providing information. I further authorize all employers, schools and other persons to provide any information or transcripts that may be requested by Sound Billing, LLC/Wisconsin Quick Lube, Inc.
DO NOT CHECK UNTIL YOU HAVE READ THE ABOVE APPLICANT STATEMENT.
Digital Signature:*
I certify that I have read, fully understand and accept all terms of the Applicant Statement.
Comments
This field is for validation purposes and should be left unchanged.

Join Our Team

Current Open Positions

Customer Service/Payment Associate

What will I be doing?

Requirements:

Schedule

About MyFleetCenter:

Payment Poster

What will I be doing?

Requirements:

Schedule

About MyFleetCenter:

Past Due Specialist

What will I be doing?

Requirements:

Schedule

About MyFleetCenter:

Apply Now

Employment Desired

Past Terminations

Previous Employers

First Employer

Second Employer

Third Employer

Education

High School

College or Business School

Vocational or Other School

References

First Reference

Second Reference

Third Reference

Please Read Carefully Before Signing This Application

DO NOT CHECK UNTIL YOU HAVE READ THE ABOVE APPLICANT STATEMENT.