Careers

Key responsibilities include:

• Legacy site support, including debugging and fixing problems using classic ASP, ASP.NET (using primarily VB.NET), and TSQL (Microsoft SQL Server).
• Managing and maintaining our infrastructure including intranet and public-facing websites
• Managing system support and maintenance, hardware and software upgrades.
• Providing and managing basic technical support for our internal team.
• Provide first line troubleshooting of system problems for our internal team.

You’ll love this job if:

• You have experience with network administration and general server management including IIS, DNS, SQL Server, Windows Updates, FTP setup and administration, Amazon Web Services, Virtualization and Hyper-V administration.
• You have experience with Classic ASP, Javascript/HTML and .Net.
• You have solid database knowledge, including writing custom queries.
• You’re a critical thinker who loves to find the root cause of an issue.
• You’re a self-starter who’s detail oriented and able to multitask.
• You’re process driven, yet open to change.
• You’re able to hold yourself accountable.
• You’re enthusiastic and love to dive into problems.
• You are a developer and can troubleshoot issues.
• You have hands-on experience implementing, troubleshooting, and supporting internet-based applications.
• You look beyond the surface of the problem to find the root cause.
• You have a bachelor’s degree or equivalent experience.

Tools and programs we use at Sound Billing:

• Citrix virtual desktop infrastructure
• Classic ASP
• Microsoft IIS
• Javascript/HTML
• Amazon Web Services
• Podio
• VOIP telephony

How to Apply:
Send us your resume and cover letter, including salary requirements using the form below.

MyFleetCenter/Sound Billing is an Equal Opportunity Employer.

We’re looking for a self-starter who loves talking to people, digging into details and solving problems.

What will I be doing?

• Outbound and inbound calls, responding to email, fax and voice mail messages
• Working with customers to resolve invoice and payment issues
• Contacting past due customers to obtain payment
• Applying payments and credits
• Opening mail and processing payments
• Special projects or customer service related responsibilities as needed
• Acting as the liaison between our clients and their customers.

Requirements:

• A positive attitude
• Strong grammar, verbal and written communication skills
• Strong Excel skills
• Proficient typing skills, minimum 35 wpm
• Must be able to work a consistent 40 hour per week schedule and are available 8:00 am – 6:00 PM Monday-Friday
• Customer service experience, preferably in an accounts receivable, bookkeeping or collections position
• Adaptability and ability to learn quickly
• Excellent research and organizational skills
• Ability to multi task and prioritize
• Working knowledge of Microsoft Word and Outlook
• Ability to maintain a high level of confidentiality
• Must pass a background check

About MyFleetCenter:

MyFleetCenter provides billing services to automotive service centers. We are a small, hard-working team that lives our core values every day:

• We have integrity.
• We always bring our best.
• We are client and customer focused.
• We work together.
• We are flexible.

If you share these core values and are interested in joining our team, upload your resume and cover letter here.

MyFleetCenter/Sound Billing is an Equal Opportunity Employer.