Sound Billing is an innovative marketing and billing service company dedicated to creating efficiencies and driving more revenue through our customers’ doors.  We offer a seamless back office solution that creates billing and collection efficiencies.  We also offer a sales and marketing service designed to add new customers and grow existing relationships.

Jeff Pauly

Jeff Pauly

Jeff founded Sound Billing in 2002 and has been in the quick lube industry since 1982. Starting as an independent oil change operator, he moved on to own the Jiffy Lube franchise for the state of Wisconsin. In 1999 he was named Jiffy Lube Franchisee of the Year. Jeff has served on the Jiffy Lube Association of Franchisees Board of Directors as well as on the Automotive Oil Change Association (AOCA) Board as Vendor Advisory Council. As President and owner, Jeff oversees all aspects of the business. Jeff enjoys downhill skiing in Steamboat, spending time at the family cottage in Wisconsin, and visiting his grandchildren.

Karn Jilek

Karn Jilek
Vice President of Finance and Operations

Karn joined Sound Billing in 2016. She has over 20 years experience in the automotive industry, owning and operating Jiffy Lube service centers in Fargo, North Dakota. During her time with Jiffy Lube, she was very active with the Jiffy Lube Association of Franchisees (JLAF), serving several terms on their Board of Directors, two terms as President and multiple years on many committees from marketing to technology. In 2010, Karn was selected as the National Oil and Lube News Fast Lube Operator of the Year. Karn enjoys cycling, travelling, photography and spending time with her husband and three dogs.

Bryon Thompson cropped

Bryon Thompson
Director of Business Development

Bryon joined Sound Billing in 2013, having had a successful career in sales and management with the Fortune 500 company, ADP. Bryon’s role is to continue the growth of Sound Billing by adding new brands and new revenue sources. He is in charge of key customer accounts, marketing, branding, sales, and overall strategic initiatives. Outside of running his kids to their activities, Bryon enjoys being active himself by waterskiing, running, bowhunting, and coaching soccer.